JANUARY 2010
Introduction
This document outlines the software end of life policy for Delphix. We may make changes to our policy, which will appear here on our website. We encourage you to visit this site on a regular basis.
Software Version Support
From time to time Delphix may release new versions of its software. The timing and content of any software release is at the sole discretion of Delphix. Customers under current paid subscription agreements can obtain new versions by downloading the updates from the Delphix Support web site. Delphix software releases are designated by a release designator of the form X.Y.Z (where X, Y, and Z are integers) and are characterized as follows:
- Major X changes to X’ which is greater than X, Y and Z are set to zero: contains significant new features and may contain minor new features and software error corrections.
- Minor X does not change, Y changes to Y’ which is greater than Y, Z set to zero: contains minor new features and may contain software error corrections.
- Patch X and Y do not change, Z changes to Z’, which is greater than Z: contains software error corrections and may contain minor new features.
Delphix standard practice is to provide software support for the following release versions:
- The current or latest Major or Minor release of the software.
- The immediately preceding Major or Minor release for a period of 1 year after general customer availability of the current or latest Major or Minor release.
At its discretion, Delphix may provide support for older releases. If a customer encounters an error in a version of the software that is other than the latest release of any type, Delphix may require that the customer upgrade to a specified later version to obtain a correction of the error.
