CIGA Accelerates Claims Processing
The California Insurance Guarantee Association (CIGA) uses Delphix to meet its business imperative to become faster and more reliable in processing claims. Specifically, CIGA needs to reconcile 100% of claims within 45 days.
It chose Delphix as a strategic data management platform to support a host of critical business applications, including its core claims management system Guidewires and its content management, imaging, and business intelligence systems. With Delphix, CIGA was able to dramatically reduce data environment refresh time, increase DBA and developer productivity, and ultimately accelerate claims processing to realize a 194% ROI after just six months.
“The Delphix ROI payback period was six months, and was 194 percent of what we invested. Other benefits include elasticity in our environment to do more with the same amount of resources, and the flexibility to do things in parallel versus working in a sequential and serial manner.” – Feroz Merchhiya, Chief Technology Officer and Director of Technology, CIGA