Case Study

Molina Healthcare

Delphix solutions support growth while controlling costs and ensuring HIPAA compliance

"In my 4 years as CIO here at Molina, the best ROI of any technology investment that I've made has been with Delphix."

Rick Hopfer - CIO, Molina Healthcare

Molina Drives Digital Transformation With Virtualized Data

Background

Molina Healthcare (NYSE: MOH) is a Fortune 500 managed care company based in Long Beach, California. Molina's health plans serve more than three million members, primarily through government-based programs including Medicare and Medicaid.

Customer Challenges

As the US government was preparing to overhaul the healthcare system, Molina's CIO Rick Hopfer had to take stock of the company's existing infrastructure, applications, and processes, and formulate a strategy for how the Molina IT organization would support the company's rapid growth and prepare for changes. Hopfer's team was faced with a challenge: how to scale and enhance the agility and adaptability of the company's IT systems while managing ongoing business demands.

  • In just four years, Molina's revenues more than tripled--from $4.2B in 2011 to $14.2B in 2015. Parallel growth in data volumes was projected to cost Molina tens of million of dollars.

  • Molina rapidly increased its memberships as a result of several acquisitions that had expanded the company's presence into more states. The Molina IT team was under pressure to quickly integrate disparate, disconnected systems from these acquisitions into the company's core operations, which was critical to meeting state and federal healthcare regulations.

  • Strict privacy and data security laws and HIPAA compliance requirements put an extra strain on the Molina IT organization and its data analytics and storage practices.

  • Growing business meant increasing demand for new features, functionality and platform support. Molina's IT team recognized that it needed to adapt its data management practices to keep up with business demands.

"In my 4 years as CIO here at Molina, the best ROI of any technology investment that I’ve made has been with Delphix"
- Rick Hopfer, CIO

Solution

Molina chose Delphix because it offered data agility, scalability, and cost savings. Within the first few months, Molina successfully virtualized a petabyte of data and 3,800 of its 9,000 databases. The Molina IT organization was also able to better support its applications teams by reducing the time required to set up environments from weeks to just minutes-- without impacting performance.

To satisfy data privacy and security requirements, Molina adopted data masking practices from Delphix to secure PHI data in non-production environments. Together with Delphix, Molina developed a solution that automatically masks and delivers secure datasets to downstream environments for development, testing, and analytics.

Results

Delphix helped Molina improve agility and security, while keeping IT costs under control. Today Molina uses Delphix to create more than 6,000 masked SQL Server virtual environments for testing, reporting, and other uses. Delphix helps Molina accelerate application development timelines, which is essential for business growth. Projects that once took 6 months can now be completed in 3 months.

  • While Molina's business more than tripled and the overall employee count grew exponentially, the efficiencies provided by Delphix have made it possible to keep the DBA headcount flat.

  • Delphix helped the company slash the time required to provision a new environment from days to just 9 minutes on average, while a multi-terabyte database refresh takes only 8 minutes to complete.

  • Molina rolled out Delphix Jet Stream to extend self-service data management to application teams. Using on-demand data access capabilities, Molina's developers can easily branch data in synch with their code branches, while testers can bookmark and share data with developers to resolve issues faster.

  • Molina has implemented integrated masking for PHI data, ensuring HIPAA compliance in non-production environments.

  • Delphix has enabled Molina to cut storage requirements to less than 200TB--compared to 4PB that would have been needed to support physical storage.

In addition to accelerating application development, Delphix helped Molina advance its reporting and analytics practices. Before Delphix, the Molina IT team made nightly copies of the full production database, which often took 5-8 hours. Today the company has established a working partnership between the business and IT teams, creating strong data ownership and governance practices. The IT team plans to enhance the company's analytics capabilities by minimizing the number of steps required for data extraction, delivery, and management, and using Delphix to run reports directly from data in virtual environments.

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